Before your exam, our practitioners will use optical machines to give accurate measurements regarding the pressure inside your eyes, their curvature, how well your eyes focus and review your field of vision. We may also take optical photographs of the inside of your eyes to give your optometrist as much information about your eyes as possible.
Eye health exam
During your eye exam our friendly optometrists will test each eye individually and then together to make sure if you need a prescription that it is balanced and gives you coordinated vision. You'll be asked to read from a wall chart through various lenses to determine your prescription. Your optometrist will tell you if you need glasses and for what purpose. They'll also recommend what type of lenses will best suit your prescription and lifestyle.
Picking your frames
If you do need glasses, our knowledgeable customer service assistants will show you our extensive range of frames. If you're looking for advice on what types of style will suit you, our friendly dispensing staff will be happy to help pick out a selection of frames to suit your face shape and personal taste. You can try on as many pairs as you like. If you already have a frame in mind and it's not in our store, we will be delighted to order it in for you.
Selecting lenses and coatings
When you have chosen your new frames, you'll then have a consultation with a dispensing assistant who will review your prescription and recommendations from your optometrist. We'll clearly explain the lens options you have and optional coatings you can apply to enhance the comfort of your glasses and suit your budget.
Making your glasses
With your order complete, our state-of-the-art lab will then make the lenses for your glasses. By entering your personal measurements we can use digital production techniques to give the highest performance in clarity and comfort. Your lenses are then fitted to your frames and send back to your local 20 20 branch.
Fitting your glasses
We'll let you know when your frames are ready for collection. When you come in to collect your glasses a dispensing assistant will take time with you to check your new glasses feel comfortable and sit on your face correctly. If any fitting adjustments are required we will do it straight away.
Your 20 20 experience doesn't end when you pick up your new glasses. Our customers are always welcome to pop in should you need your frames polishing or tightened. Just drop by your nearest 20 20 if you need any help!